- In the context of an unprecedented health crisis, the health group presents a Strategic Plan with the maximum commitment in terms of care, employment, investment, humanisation, infrastructure and equipment, technology and information systems.
- Ribera Salud has already invested more than 117 million in the Torrevieja Health Department, although the concession contract only established a commitment of 80 million.
- It highlights the highest quality care that residents and visitors receive in this tourist area and highlights the construction and start-up of the new Health Center on the Orihuela and Torrevieja coast, as well as the expansion and improvement of other facilities. .
- The Audit Office ensures that the Torrevieja Hospital is 30% more efficient than the rest of the centers, saving 45 million euros per year in the citizen's pocket.
TORREVIEJA. 30.06.2020. The Torrevieja Health Department It will soon be 15 years old, managed, under an administrative concession, by the Ribera Salud group. Although prolonging the public-private collaboration contract in Torrevieja is a decision of the Valencian government, the will of Ribera Salud is to continue collaborating in the management of public health in Torrevieja and part of Vega Baja, as it has done up to now, and with a commitment of investment, employment, quality of care, the shortest waiting lists and security for the next six years, valued at 40 million. Even more so in the context of an unprecedented health crisis, in which this department, like all Ribera Salud health centers, have shown their commitment and have provided health care at the highest level to their patients, anticipating the majority of health centers in the implementation of COVID safety protocols and circuits and guaranteeing maximum protection for their professionals (the infection rate among health workers is six times lower than the average in Spain).
The 2021-2026 Strategic Plan for the Torrevieja Health Department, presented today, shows the commitment of Ribera Health to ensure quality healthcare through various lines of work that will be developed over the next few years in the department. “We know the needs of this area and we are committed to the Vega Baja to help, from here, the reconstruction of the region, the province and of Spain, with the highest quality health care for its citizens and for all those who visit this area. wonderful region”, has assured the CEO of Ribera Salud, Alberto De Rosa. For the department manager, Eva Baró, “The future demands profound changes, both in the ways of understanding medicine, and in the patient's relationship with healthcare and society as a whole, and our proposal will make the Torrevieja Health Department one of the best in Spain.".
The strategic plan designed by Ribera Salud involves the additional investment of 40 million euros during the period 2021-2026, which would make the Torrevieja health department the one with the highest investment per inhabitant in the entire Valencian Community. “Now more than ever, with a Public Health crisis that has changed our lives and seriously affected our health but also our economy, Health professionals have to show that we are up to the needs of citizens, guaranteeing that a department like Torrevieja, with the shortest waiting lists in the entire Community and the highest quality in health care, not only maintains it but is committed to improving it”, has assured Alberto De Rosa.
Health is a changing environment and for this reason, Ribera Salud is committed to adapting to the needs of citizens with the creation and development of innovative units, techniques and programs designed to offer the patient modern and different care. Among them, the creation of the Pediatric Home Hospitalization Unit, the start-up of the "Home postpartum care" project for vulnerable populations, the creation of the "Pre-rehabilitation in coloproctology surgery" project in the case of patients diagnosed with of colon/rectal neoplasia or, the implementation of the "mental health follow-up after hospital discharge" program in order to consolidate guidelines, hygienic behaviors and home therapeutic reconciliation, among others.
Regarding infrastructures and equipment, Ribera Salud offers invest over the next few years a total of 23.4 million euros in infrastructure and equipment. A strong investment not only in the hospital but also in the department's primary care centers, which will make it possible to have state-of-the-art health facilities at the service of citizens. As challenges, the health department sets for the next five years the improvement of the general conditions of health care, adapting spaces to guarantee the safety of patients, family members and professionals. Improve accessibility of the facilities to guarantee access for people with reduced mobility, as a fundamental part of the care plan for functional diversity or the humanization of the facilities as a fundamental part of the health care provided. It is worth noting the construction and start-up of the new Health Center on the Orihuela coast, which will have a budget of six million euros.
Humanization is an inherent characteristic of care activity. The commitment of the Torrevieja health department is to attend to the emotional, social and spiritual sphere of patients. To turn the department into something more than health centers, the creation of a leisure garden for professionals and patients is planned, the delivery of a welcome package to each patient admitted with hygiene supplies and other amenities, a gourmet menu for hospitalized patients with a higher gastronomic level, installation of local services such as a mini market or a car wash platform in the hospital's own parking lot or, among others, the humanization of facilities so that our patients are cared for in more comfortable surroundings.
"We are committed to digital transformation and innovation as allies to offer patients the modern healthcare they deserve”. And, as an example, a pioneering project will be developed in Spain that will allow the WIFI connection to be brought closer to all the health centers of the department, work will be done on the creation of alliances with local companies that allow the implementation of technology management projects and services virtual assistance will be part of comprehensive patient care as a complementary formula that improves information and communication actions.
A model endorsed by the Sindicatura
During the thirteen years of existence, the health department has managed to maintain excellent care and management indicators. So much so that, in the latest report commissioned by the Ministry of Health to the Audit Office, the body in charge of controlling the accounts of public services, it concluded that the University Hospital of Torrevieja is more efficient and has better health results than the other public hospitals in the Valencian Community.
According to the report of the Sindicatura, Torrevieja Salud is 30% more efficient than the rest of the public hospitals in the Valencian Community, which translates into savings of 45 million euros per year for the pocket of the citizen.
The document highlights that this economic efficiency is linked to the achievement of health objectives established in the management agreements. It highlights the broad portfolio of hospital services, a total of 67 specialties to offer our patients complete healthcare with super-specialized services not available in surrounding centers, which, together with adequate management, makes it one of the hospitals that fewer patients are referred to other centers.
The report also states that the degree of satisfaction of Torrevieja Salud patients, evaluated by the Ministry itself, exceeds the Community average.
