09:00 - 09:30 h. Reception of assistants
09:00 a.m. – 14:30 a.m.
Tuesday, July 02, 2024
José María Cuevas Room (CEOE) Diego de León, 50. Madrid
09:30 - 09:45 h. Opening of the day
Mr. Luis Mendicuti, general secretary of ASPE
Mr. Pedro Hernández, president of the ASPE Quality Commission
Ms. Yolanda Herreros, coordinator of the ASPE Quality Commission
CEOE representative (pending confirmation)
09:45 – 10:45 a.m. 'Experience of professionals'
Ms. Eva Gómez, Head of Communication at Grupo Policlínica
Mr. Francisco García, deputy medical director and head of Quality at Clínica Cemtro
Ms. Isabel Urrutia, director of Quality and Patient Safety at IMQ
Mr. Salvador Sanchís, People Director of Grupo Ribera Salud
Moderator: Mr. Pedro Hernández, president of the ASPE Quality Commission
10: 45 - 11: 30 h. Coffee break
11:30 – 12:30 h. 'Patient and family experience'
Mrs. Carmen Mayoral, relative of a patient in Palliative Care (Beata María Ana Hospital)
Ms. Mª Ángeles Tapia, Cardiac Surgery patient (Byparker Consulting)
Mr. Vicente Cristóbal, Covid patient (Beata María Ana Hospital)
Ms. Alicia Gómez, health coach of Grupo Policlínica
Ms. Carina Escobar, president of the Platform of Patient Organizations (POP)
Moderator: Ms. Yolanda Herreros, coordinator of the ASPE Quality Commission
12:30 – 13:30 p.m. 'Experience of methodologies'
Ms. Yolanda Herreros, coordinator of the ASPE Quality Commission
Mr. Carlos Zarco, medical director of Grupo HLA
Ms. María José Basanta, corporate director of Patient Experience at Vithas
Ms. Mireia Ladios, corporate head of Quality at Grupo Ribera Salud
Mr. Tomás García, CEO and founder of FBA Consulting
Moderator: Ms. Josefina Medina, member of the ASPE Quality Commission ·
13: 30 - 13: 45 h. Closure
Mr. Carlos Rus, president of ASPE Mr.
Pedro Hernández, president of the ASPE Quality Commission
Ms. Yolanda Herreros, coordinator of the ASPE Quality Commission
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