- YOsalud is the most complete application for personal health management and allows patients to access analytical results and other diagnostic tests such as X-rays, download discharge reports, communicate online with professionals, request or modify their appointments and follow up on its chronic processes
- Avoid unnecessary trips to the health center and is available on both mobile and tablet devices, in addition to the computer
- The waiting time in the health departments of Torrevieja and Vinalopó is almost five times less than those directly managed by the Ministry
November 17th out of 2020 The average waiting time for an appointment in Primary Care in the health departments of Torrevieja y Vinalopo, managed by the Ribera group, takes around four days. The term is almost five times less than the rest of the health centers in the departments of the Valencian Community and, among other measures undertaken, is a consequence of the widespread use of the YoSalud tool.
In this sense, the Ribera group has decided to make available to the Ministry of Health and Public Health this self-created personal health management tool, YoSalud. This offer, which was already made at the beginning of the pandemic and was rejected, does not respond to another interest other than to improve the accessibility of patients to the first and closest level of the Health System, the Primary Care centers.
IHealth allows patients to continue with their usual consultations with their doctors and GP nurses, without having to travel to health centers at a time like this, with an increase in COVID cases. The Ribera group's health portal is a window through which the patient can access your health information in an easy, agile and reliable way from anywhere, avoiding unnecessary travel and interacting with health professionals directly and quickly. It is also a key work tool for the health professional, since it allows better and greater control of patients, especially chronic ones. Administrative consultations are reduced in the face-to-face consultation and guarantees correct communication with patients and/or caregivers.
Notably 8 out of 10 patients of the Torrevieja Health Department manage their health through YoSalud, which makes it possible to offer more agility in the management of appointments and a more decongested health care, compared to the rest of the departments.
During the weeks in which the first State of Alarm kept the population confined to their homes, new technologies became the best ally to avoid unnecessary outings but at the same time, guarantee comprehensive, safe and accessible health care to the entire population. population. In this sense, the Torrevieja Health Department recorded 80% of Primary Care consultations virtually, increasing the use of the YoSalud portal by up to 150% during the months of March and April.
In the case of the Torrevieja Health Department, this tool will continue to facilitate the relationship between health professionals and patients until the end of the concessionaire's contract, in October 2021. However, the Ribera group cannot guarantee this tool or another similar one after the reversion of the department announced by the Ministry, as it is an extraordinary measure outside the package established by contract.
Advantages of YoSalud
Any patient who downloads and registers this application will be able to manage their appointments directly from their mobile. In addition, you will have access to consult your history, include documents in your medical history, see your discharge reports, laboratory tests, consultations, and cytology.
Undoubtedly, chat with the reference doctor and nurse It is one of the possibilities best valued by patients, since it allows the resolution of doubts without the need to travel to the health center. This option facilitates the monitoring of many chronically ill patients and gives peace of mind to patients and families when consulting a professional for any health problem.
Another great advantage is that, from now on, users will be able to download your x-rays on their mobiles and download medical assistance receipts directly from their devices, without having to go to the Admission Service.
Also as a novelty, when they arrive at the hospital the mobile device will notify the patients which consultation should you go to without the need to register your arrival at the entrance cashiers.
